any other questions?
we do not sell, accept, or otherwise deal with fakes or factory variants. buy with confidence as all shoes offered for sale are thoroughly inspected by our knowledgeable staff for condition and authenticity.
all shoes are being sold on 80/20 consignment, meaning individual sellers bring shoes to us and receive 80% of the sale price via bank check (or, for international consignees only, wire transfer) within 2 business days of sale. we handle everything else, so no more hassles with setting up auctions, taking photographs, chasing late or deadbeat buyers, dealing with fraudulent payments, or boxing and shipping shoes.
click here for more information about the consignment process.
given that all shoes are being sold on consignment, all sales are final. no refunds, no exchanges. if you are concerned about sizing for a particular style of shoe, please feel free to email us before your purchase.
because all shoes are being sold on consignment, we cannot accept trades.
individual sellers work with our staff to set the sale prices for their own sneakers. prices will vary depending on rarity, condition, size availability, and on how quickly the seller wishes to sell.
certain items are only available for purchase in-store and are only listed on our website as a courtesy.
because of the difficulty in accurately representing certain conditions -- generally because of age -- on the website or even via email, for these items we require in-person inspection before purchase. examples include (but are not limited to) yellowing, bleeding, cracking, creasing, cloudy or soft air bags, dirt, fading, rips, scuffs, and stains.
all items available for purchase online are in mint or excellent condition, with absolutely minimal or no yellowing.
older shoes (for example, 1995 or older) may not be suitable for wear and may deteriorate quickly with actual usage (for example, the upper and midsole may separate). we will carefully note the condition of all of our inventory but cannot assume any responsibility in the case of older, vintage shoes.
all inventory available for purchase online is listed on our website.
|new york state
|any other u.s. state
|all other countries
|·||effective january 1, 2009, all orders shipped to california and new york will be charged respective sales tax rates|
||shipping charge per pair
|continental united states
|alaska / hawaii / puerto rico
u.s. virgin islands
china / japan
|australia / new zealand
southeast asia / pacific islands
all other countries
|*||free shipping applies to second and third pairs of the same order|
|·||additional fees apply for larger sizes (15+) or shoes with special or oversized packaging|
|·||delivery times do not include saturdays, sundays, and public holidays and are subject to payment verification|
|·||orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled|
|·||a tracking number will be provided via email for every order upon shipment|
|·||shipments go out monday through friday, not including public holidays|
|·||for international orders, the customer is responsible for any and all duties or customs incurred|
|·||all orders are insured for the full purchase amount|
|·||a direct signature will be required for delivery|
|·||in the case of returned shipments, the customer is responsible for any and all additional shipping fees incurred|
|·||all orders are shipped double boxed to protect both the shoes and the shoeboxes|
|·||we only ship to credit card billing addresses|
a signature from someone at the delivery address -- in the presence of delivery personnel -- is required in order to release your order. if no one is present at the address, a door tag will be left and delivery will be reattempted on the following business day. your order may also be collected in person at the local delivery office listed on the door tag.
we accept most major credit cards (visa, mastercard, discover, and american express). all payment information is transferred from your computer to our servers using a secure, encrypted protocol (https).
as part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for selected orders.
we do not accept personal checks or money orders.
due to increased incidences of fraud, we no longer accept gift cards for payment.
we only ship to credit card billing addresses (in other words, where your statement is sent).
we are not responsible for typographical errors and although every
effort is made to warrant that the information detailed on this
website is accurate, from time to time a typographical error may
appear as it applies to, but not limited to price, model name, style
number, and description.
please accept our apologies for such errors and corrections will be
made as such errors are found.
the decision of honoring incorrect pricing, for whatever reason it has
occurred, of merchandise is at our sole discretion and is reviewed on
a case-by-case basis.
we reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
yes, we have three (two in new york, one in los angeles). click here for maps and directions.
because of the large volume of calls we receive, we only give out our telephone number to paying customers (i.e., if you place an order online or purchase something in-store) and consignees. we apologize for the inconvenience and thank you for your understanding.
there is no warranty for items sold or purchased or information provided on this website, to the extent permitted by applicable law.
except when otherwise stated in writing, all items sold or purchased or information provided on this website are sold or purchased or provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
the entire risk as to the quality and performance of items sold or purchased or information provided on this website is with you.
should items sold or purchased prove defective, you assume the cost of all necessary servicing, repair, or correction.
in no event unless required by applicable law or agreed to in writing will flight club new york ltd be liable to you for damages, including any general, special, incidental, or consequential damages arising out of the use or inability to use items sold or purchased or information provided on the website (including but not limited to losses sustained by you or third parties), even if such holder or other party has been advised of the possibility of such damages.
have a question that you still don’t know the answer for? click here to ask us via email.