JOIN THE FLIGHT CLUB TEAM
Flight Club is the world’s #1 sneaker marketplace. We serve high-demand sneakers and sports apparel to thousands of customers each day -- both online and between our two retail locations in New York and Los Angeles. With a thriving consignment network, we also receive and review hundreds of sneakers by mail and in store daily. We’re looking for the right people to join our in-house teams for customer service, on the selling floor and in our stock rooms to keep this immensely active workplace fully operational.
If you think you’re a good fit for the Flight Club team, we want to hear from you. Explore our open positions and submit your application.
MERCHANDISE PLANNER - NOW HIRING
The ideal candidate will drive business results as they relate to Revenue, Margin, and Inventory turn. Collaborating with key stakeholders, the successful candidate will contribute to the day-to-day management of new product offerings and consignment inventory throughout the product lifecycle, as well as the development of short- and long-term strategies.
This is a unique opportunity to contribute to an incredibly fast-growing business in an exciting, entrepreneurial environment. Success in this role is measured by driving business results through the planning process, contributing to strategic wins and building rewarding partnerships with colleagues and senior management. This is a newly created role and a unique position for someone to build and grow a department.
CUSTOMER SERVICE AGENT - NOW HIRING
A typical day in customer service at Flight Club involves answering a constant flow of phone calls, responding to various customer inquiries via email, and processing a high volume of daily orders for the shipping department. It requires excellent time management and follow-up skills, efficient communication with all departments throughout Flight Club, and an upbeat and energetic attitude that never falters, regardless of the challenges each day presents. Familiarity with FileMaker is a plus, ability to work well under pressure is a must.
FULFILLMENT ASSOCIATE - NOW HIRING
The ideal candidate for a Fulfillment Associate role is bright, motivated, and possesses a strong work ethic, attention to detail, the ability to meet deadlines and a commitment to exceptional customer service. Fulfillment Associates pick customer orders on all levels of a multi-level basement, pack/ship orders and troubleshoot problems to resolution. They are expected to understand all aspects of production and adhere to strict safety and quality-assurance standards.
STOCK ASSOCIATE - NOW HIRING
The Flight Club stock room is extensive, leveled, meticulously organized -- and it needs people who can multitask while maneuvering through the spaces. Our Stock Associates are responsible for simultaneously serving sneakers up to in-store customers on the selling floor and locating items for the hundreds of online orders Flight Club ships and fulfills every day. It is a non-stop job that requires communication and attention to detail.
SALES ASSOCIATE - NOW HIRING
A Flight Club Sales Associate is responsible for greeting and helping the diverse mix of customers that enter the store each day. From tourists on vacation to experienced sneaker shoppers, our Sales Associates are on the frontline of communication, tasked with helping customers locate the items they want and in the sizes they need, all while displaying high standards of professionalism.