Processing speeds vary, but can take up to seven business days before an order is boxed and labeled by our shipping department. Once an order ships, the customer will receive an e-mail notification with their tracking information.
Federal Express is our shipping partner for most orders. If your shipping destination is a P.O. Box, A.P.O., or any other USPS-accessible location, you will receive your package through SmartPost via FedEx. All domestic FedEx packages require a direct signature for delivery. If you are unavailable at the time of delivery or are unable to sign for the package, please contact your local FedEx to schedule a delivery or arrange a pickup.
International customers are responsible for any additional fees or taxes after an item ships. We do our best to protect international customers from incurring additional fees, but cannot guarantee against any unexpected expenses.
The inventory on our site unites the items between our New York and Los Angeles locations. Orders with multiple items are sometimes fulfilled by both locations and will ship separately. The shopping cart on our site always reflects the shipping location for the added product.
NO RETURNS OR EXCHANGES
All sales are final. Flight Club is a consignment marketplace, meaning all items we carry and offer on this site are provided by independent sellers who are paid after their products are sold. Because of that, we are unfortunately unable to process returns or exchanges.
If you have any concerns with regard to size or condition of a specific product on our site, please feel free to e-mail us before committing to purchase.
We ONLY process refunds based on fulfillment errors, such as incorrectly shipped or missing items.
Feel free to contact us with any questions.